Shipping Policy

This Shipping Policy explains how orders are processed and delivered by Energy Dry ("we", "our", "us"). By placing an order on our website, you agree to the terms outlined below.

1. Order Processing Time

• All orders are processed within 1–2 business days after payment confirmation.
• Orders are not shipped or delivered on Sundays or public holidays.
• During high-demand periods, processing times may be slightly longer.

2. Shipping Locations

• We currently ship across India.
• International shipping is not available unless clearly stated on the website.

3. Estimated Delivery Time

• Delivery usually takes 3–7 business days, depending on your location.
• Metro cities may receive faster delivery, while remote areas may take longer.
• Delivery times are estimates and not guaranteed.

4. Shipping Charges

• Shipping charges (if applicable) will be clearly displayed at checkout.
• Charges may vary based on order value, weight, and destination.
• Free shipping offers, if available, will be mentioned on the website.

5. Order Tracking

• Once your order is shipped, you will receive a tracking number via email or SMS.
• You can track your order through the courier partner’s website.

6. Delivery Issues

Nut Dry is not responsible for delays caused by:

• Courier partner issues
• Natural disasters or unavoidable circumstances
• Incorrect or incomplete delivery address provided by the customer

If an order is returned to us due to an incorrect address, re-shipping charges may apply.

7. Damaged or Lost Shipments

• If your package arrives damaged, please contact us within 24 hours of delivery with photos or video proof.
• If your order is marked as delivered but not received, report it within 48 hours.
• After verification with the courier, we will provide a suitable resolution.

8. Multiple Shipments

In some cases, your order may be shipped in multiple packages depending on product availability.

9. Contact Information